Serving Indianapolis, Fishers, Carmel & Central Indiana — care built around your family's schedule
Home care transfers · Indianapolis & Indiana
Switch home care in Indiana
with no gap in care.
Switching home care agencies in Indianapolis is easy. We do the paperwork and welcome you like family.
How to switch home care agencies in Indiana
3 easy steps. Honestly, it’s that simple.
STEP 1
You call or apply
Fill out the form or call us. A local coordinator calls you back the same day.
takes 2 minutes
STEP 2
We do the switch
Paperwork, your health plan and your caregiver match. We take care of all of it.
we do the heavy lifting
STEP 3
Care continues
Same hours, a caregiver who fits, and no gap in care. Welcome to the family.
no gap in care
Switching in Indianapolis
Switching home care in Indianapolis? We’re right here.
Our local coordinators are based in Fishers, just minutes from downtown Indianapolis. We know your neighborhoods, your health plans and your family’s needs.
Same-day
callback from a local coordinator
All 3 plans
Anthem, Humana & UnitedHealthcare
No gap
in care when you switch
Downtown Indianapolis
Broad Ripple
Irvington
Castleton
Fountain Square
Geist
Southport
Speedway
Lawrence
Beech Grove
Home care near you
Home care transfers across the whole state
From Indianapolis to Fort Wayne, Evansville, South Bend and beyond, we help families switch home care agencies in Indiana with no gap in care.
Greater Indianapolis
Indianapolis
Carmel
Fishers
Noblesville
Greenwood
Westfield
Zionsville
Avon
Plainfield
Brownsburg
Greenfield
Across Indiana
Fort Wayne
Evansville
South Bend
Bloomington
Hammond
Lafayette
Why Indiana families choose Vital Home Care
Caregivers who feel like family
A warm, local team
Hours that fit your life
Medicaid paperwork handled
Dementia & overnight care
Paid family caregiving
It’s your choice. Medicaid members can choose their home care provider, and we work to keep your authorized hours the same.
Caring for a parent yourself?
Through Structured Family Caregiving, an eligible family member, even a spouse, can be paid to
care for a loved one at home.
care for a loved one at home.
Quick guide · Updated October 2026
How to change home care agencies in Indianapolis (and transfer your home care services)
By the Vital Home Care team · Fishers, Indiana · 2-minute read
Thinking about a change? You’re not stuck. Indiana Medicaid members can choose their home care provider, and moving to a new agency is simpler than most families expect. Here’s how a home care transfer in Indiana works, step by step.
1. Decide what would feel better
Write down what your loved one needs: how many hours, which days, and the kind of help, such as bathing, meals, memory care or overnight support. This helps you find the right fit.
2. Know your Indiana health plan
If your loved one is 60 or older, Medicaid home care comes through Indiana PathWays for Aging, with Anthem, Humana or UnitedHealthcare. Under 60? The Health & Wellness Waiver applies. Your plan name is on the member card, or ask your care coordinator.
3. Pick your new agency and say hello
Call the agency you’d like to join. At Vital Home Care, a local coordinator calls you back the same day and takes it from there, including the paperwork with your plan.
4. Choose a smooth start date
We line up the start date so care continues with no gap. Keep your current schedule until your new caregiver is ready.
5. Meet your caregiver
We match a caregiver to your loved one’s needs and personality, and introduce you before the first visit.
Handy to have ready
- Your loved one’s Medicaid ID
- Your health plan name and care coordinator
- The current weekly schedule and hours
- A short list of daily needs
Missing something? No problem. We help you find it.
Switching home care agencies in Indiana: your questions
How do I switch home care agencies in Indiana?
Call us or fill out the form. We confirm your coverage, handle the paperwork with your health plan and set your start date.
Will there be a gap in care when I switch?
No. We coordinate the start date so your care continues without a gap.
What happens with my current home care agency?
Nothing for you to worry about. You can start with us first. We coordinate the change, and your health plan’s care coordinator helps with the rest.
Will my authorized hours change?
We work to keep the same authorized hours you already have. If your needs have changed, we can help you request an update.
Does it cost anything to transfer?
There’s no cost to Medicaid-eligible families to switch to Vital Home Care.
Can a family member be paid to care for me when we switch?
Yes. Through Structured Family Caregiving, an eligible family member, including a spouse, can be paid a daily stipend. We check eligibility for free.
Do you serve Indianapolis, Fishers and Carmel?
Yes. We transfer home care across Indianapolis, Fishers, Carmel, Noblesville, Westfield, Greenwood, Avon, Zionsville and 9 Central Indiana counties.
Which Indiana health plans do you work with?
All three Indiana PathWays for Aging health plans: Anthem, Humana and UnitedHealthcare, plus the Health & Wellness Waiver.
Your rights when you switch home care agencies in Indiana
On this page
Indiana Medicaid members choose their own home care provider, so you can switch home care agencies in Indiana when the current fit is not right. If your loved one is on PathWays for Aging, the Indiana PathWays for Aging site explains plan choices and when you can change health plans. Changing agencies does not mean starting over: your authorized hours are tied to your care plan, and we work to keep them the same when you move to Vital.
When you switch home care agencies in Indiana with Vital, we coordinate the start date with your care coordinator so there is no gap in care. Want to compare first? See our home care services in Indianapolis or read home care vs home health in Indiana.